There are two types of order cancellations.
1) Cancelling an unpaid order. An unpaid order will be canceled automatically after 24 hours. Or please log into your SALEDRESS account >> "My Orders" and click on the "Cancel Order" button. Your order will be cancelled.
2) Cancelling a paid order. To cancel a paid order, you will need to submit a ticket by clicking the "Contact Us" button and send all the necessary information. Here at SALEDRESS we cannot cancel orders which have been shipped out. In other words, once you receive our shipment notice, the order cannot be canceled. If you feel like you need to cancel the order right away, please contact our Customer Care team by emailing email@example.com or by clicking here.
My order was confirmed, but I just got an email that states I received a refund. What does this mean?